Advantest America, Inc., together with its subsidiaries (also referred to in this document as "AAI"), provides this Privacy Statement to make you aware of our privacy practices and our commitment to strong and meaningful privacy protection for personal information we may collect, whether collected online or otherwise. To make this notice easy to access, it is typically available on the bottom of every AAI web page.
Customers are AAI's most valuable asset. We recognize that building a long-term business relationship with you depends a great deal on trust. This trust begins with our commitment to respecting as well as protecting your privacy. An integral part of this commitment, AAI complies with the US-EU Safe Harbor Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries. AAI has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view our certification page, please visit http://www.export.gov/safeharbor/.
We've structured our web site so that you can visit us without identifying yourself or revealing any personal information. Throughout this Privacy Statement, covered information refers to information that is associated with an individual person that can potentially be used to uniquely identify, contact or locate that person, excluding publicly available business contact information. Examples of covered information include an individualís government identifier (such as a social security or tax ID number), personal cell phone number, and product and professional interests. If you share your covered information with us, you can be assured that it will only be used to develop and support your relationship with AAI.
Comments or questions about our privacy practices can be sent to: AAI_Privacy@advantest.com.
What information we collect
During the course of your relationship with us, we may collect covered information to enable you to order products or services, download software updates, make requests and register for customized communications programs. We may collect such information as your name and contact, billing and transaction information. To tailor our subsequent communications to you and improve our products and services, we may ask you to provide information regarding your personal or professional interests, demographics, experience with our products and contact preferences. Covered information may be required to determine access eligibility for certain restricted parts of our site. Data collected on-line may be combined with information provided off-line.
How we use the information
AAI may use your covered information to better understand your needs and provide you with better service. Specifically, we may use your covered information to help you complete a transaction, to communicate back to you, provide updates on service and benefits, and to personalize our web sites and communications with you. From time to time, we may also use your personal information to contact you for market research or to provide you with marketing information we think would be of particular interest. We will always give you the opportunity to opt-out of receiving such contact. If you would like to read more about how to opt-out, please follow the directions given below in the "Choice" section of this document. In addition, we will also follow local requirements where applicable.
Whom we share the information with
AAI does not sell or lease your covered information to others. We may share covered information among AAI entities, unless restricted by law, regulation or contract. Where a third party is performing services for or on behalf of AAI for the uses described above and sharing covered information is required for the third party to perform its services for AAI, AAI may share covered information with such third parties, unless restricted by law, regulation or contract. Where we disclose covered information to service providers outside of AAI, we require that they maintain protections consistent with this policy.
AAI will not use or share your covered information in ways unrelated to the ones described above without first notifying you and offering you a choice. We will also provide you the opportunity to let us know if you wish to opt-out of certain or all contact from AAI. This choice may be offered at the bottom of our on-line or off-line communications to you as well as on many of our web registration pages. If you have any difficulty exercising your choices, please send your request to AAI_Privacy@advantest.com.
3. Onward Transfer
Subject to your permission or as permitted by law, the covered information that you provide to us may be transferred to third parties or within AAI across state or country borders. Where we transfer covered information to third parties or AAI entities located in countries other than the country in which the covered information was collected, we require that they maintain protections consistent with this policy.
4. Access and Accuracy
AAI strives to keep your covered information accurate, complete and relevant for the purposes for which it is to be used. Upon request, we will provide you with reasonable and appropriate access to your covered information collected by or on behalf of AAI. Where appropriate, we will correct your covered information to the extent that it is inaccurate. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting you access or enabling you to make corrections.
To access your covered information, return to the point of collection or send your request to AAI_Privacy@advantest.com. We strive to respond to access requests within a reasonable timeframe.
AAI is committed to ensuring the security of your covered information. To prevent loss, misuse and unauthorized access, disclosure, alteration or destruction, and to maintain data accuracy and ensure the appropriate use of covered information, we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure it.
Advantest America, Inc.
c/o Regional Information Security Office
3201 Scott Boulevard
Santa Clara, CA 95054
AAI has further committed to refer unresolved privacy complaints under the US-EU Safe Harbor Principles to an independent dispute resolution mechanism, the BBB EU SAFE HARBOR, operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed by AAI, please visit the BBB EU SAFE HARBOR web site at www.bbb.org/us/safe-harbor-complaints for more information and to file a complaint.
7. Tailoring E-Mail Communications and Web Experiences
On occasion AAI may employ technologies that enable us to review which recipients have opened our e-mail communications and which links they have accessed in the message. This helps us to tailor our communications in our attempts to send you the most relevant information, as local laws and your preferences and permissions allow. As a registered user, we may also monitor your web browsing session while you are logged-in to http://www.advantest.com. In this way we will try to improve our web site through personalization to better meet your needs. Any such monitoring is done in accordance with local laws.
A cookie is a piece of information either stored temporarily in your browser's memory space (session cookie) or placed on your computer's hard drive (stored cookie). Cookies allow a web application to respond to you as an individual, but without the need to identify you explicitly. Session cookies are destroyed when you terminate your browsing session by shutting down your browser. Stored cookies often have a predetermined expiration date after which they disappear from your hard drive. Cookies can be removed explicitly through functionality built into most web browsers. You may also set your web browser (e.g., Microsoft Internet Explorer or Netscape Navigator) to notify you of cookie placement requests, ask for permission to accept them, or decline cookies completely.
By gathering and remembering information about your preferences, the web application can:
- Tailor its operation to your needs, likes and dislikes.
- Provide an automated log-in process as a convenience for previously registered customers. This insures that you will be accurately identified and linked with your registration data.
- Be placed on your computer to ensure you are not surveyed multiple times during your visit(s) to a AAI web site. This cookie has a limited life span and will not personally identify you.
9. Additional Information
Links to Third Party Web Sites
Links to third party web sites are provided solely as a convenience to you. If you use these links, you will leave the AAI site. AAI has not reviewed all of these third party sites; does not control and is not responsible for any of these sites, their content or their privacy policies. Thus, we do not endorse or make any representations about them, or any information, software or other products or materials found there, or any results that may be obtained from using them. If you decide to access any of the third party sites linked to this site, you do so entirely at your own risk.
Changes to the Privacy Statement
Please e-mail questions or comments about our privacy practices to: AAI_Privacy@advantest.com.