Best-In-Class Global Service Offerings
Advantest understands the importance of increasing the efficiency and productivity of your systems and maintains a global team of experts to work with you throughout your product life-cycles. Our Consulting Solutions afford you customized access to our system specialists as well as to our extensive software tools to help you optimize your system utilization, and provide advanced data collection and test floor data.
Our high-caliber Uptime Services team is on hand to provide you with comprehensive support for your Advantest systems. Customized Customer Service Agreements (CSAs) ensure best-in-class services across the system and hardware lifecycle, and include access to the latest software releases, as well as proactive on-site parts replenishment for quick repair and smooth running of your systems.
Advantest is committed to helping customers reduce time-to-market by providing engineering software solutions capable of minimizing the test program ramp up cycle.
At Advantest, we don’t just deliver our products, we provide technical support and maintenance services to maximize the use of your system. This includes providing support documentation, manuals, training, maintenance and information regarding legacy products.
Our global support organization is known to provide the industry’s fastest and most comprehensive problem resolution to optimize system performance. This is why we have been named to the VLSIresearch 10 BEST list for 29 consecutive years!