ADVANTEST CONNECT+ is as expert level remote support solution applicable available on a variety of ADVANTEST platforms.
For accurate and reliable semiconductor test, timely test application preparation, smooth production ramp up and uptime are a must. Advantest's skilled engineering team offers you intelligent online support. With the recent growth in security network technologies, ADVANTEST CONNECT+ enables you with hassle-free access to our intelligent support services.
Advantest has been working with secureWISE, the semiconductor industry's de facto best security network to enable you to define the appropriate access level based on your own security policy. ADVANTEST CONNECT+ is available to you not only through secureWISE, but also through any security network of your recommendation.
ADVANTEST CONNECT+ as Business Continuity Plan (BCP)
Natural disasters, political and social unrest, and global pandemics can disrupt our world and surround us with uncertainty. Ensuring instant system access is critical to keeping semiconductor lines running, for if engineers are unable to perform their work, troubleshooting, production and the launch of new products can be affected. To minimize the impact of such a disruption, a business continuity plan must be ready to be implemented quickly. Remote engineering minimizes the potential impact of direct access delays for both hardware and software maintenance. It also offers access to expert-level support, from trouble shooting to new product ramp-up, helping to maintain consistent factory operations during emergencies.
ADVANTEST CONNECT+ is an optimal solution at any time, under any working conditions. With Advantest Connect+ you can get online support without the effort of brining in an engineer for on-site support.