远程支持服务

ADVANTEST CONNECT+是专家级的远程支持解决方案,适用于各种ADVANTEST平台。

对于准确可靠的半导体测试,必须及时筹备测试应用、顺利实现生产升级和确保正常运行时间。爱德万测试训练有素的工程团队为您提供智能在线支持。随着近期安全网络技术的发展,ADVANTEST CONNECT+能够确保您轻松获得我们的智能支持服务。

爱德万测试始终与半导体行业的安全网络巨头secureWISE保持合作,以便您根据自身安全策略定义适当的访问级别。ADVANTEST CONNECT+不仅可以通过secureWISE访问,还可以通过您推荐的任何安全网络使用。

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ADVANTEST CONNECT+ xR 數位支援與远程控制解決方案

ADVANTEST CONNECT+ enables rapid troubleshooting by sharing the customer's monitor screen of the equipment with Advantest on the cloud. Quickly understand the situation with visual information and support in real time with multi-language video calls and chats. It is also possible for our engineers to remotely control it or to mask the surroundings and project only the target equipment. Security and privacy measures include user authentication using Active Directory, 100 + Cloud Security authentications, URL filter by Proxy Server, no need to log in to production Network, encryption using SSL protocol, and one-time passwords.
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