Global customers give Advantest outstanding ratings for technical leadership on annual customer satisfaction survey
TOKYO, Japan. - May 21, 2015 - Leading semiconductor test equipment supplier Advantest Corporation (TSE: 6857, NYSE: ATE), has once again been named to VLSIresearch's coveted 10 BEST list, securing the company its 27th consecutive year as a top-rated semiconductor equipment supplier. The survey, which received feedback from more than 96% of the chip market, rates equipment suppliers across fifteen categories based on three key factors: supplier performance, customer service, and product performance.
In the 2015 survey, Advantest surpassed its personal best scores from prior years and achieved its highest customer ratings in the areas of recommended supplier and technical leadership. According to VLSIresearch, the world's leading semiconductor market-research firm, Advantest ranks high among THE BEST suppliers of test equipment in 2015, also achieving a top ranking as a 10 BEST large supplier of chip making equipment.
"For as long as VLSIresearch's Customer Satisfaction Survey has been measuring customer feedback, global customers have paid tribute to Advantest's ability to deliver superior products along with high quality service and support," commented G. Dan Hutcheson, CEO of VLSIresearch. "Maintaining the customer at the center of the decision-making process is what enables Advantest to support this kind of distinction over time," he continued. "Year-after-year the company has delivered on its promise of technological excellence to truly be the Advanced Test company. It is abundantly clear that Advantest remains dedicated to their customers' success."
"Earning a top ranking in the VLSIresearch Customer Satisfaction Survey underscores Advantest's core commitment to serving our customers," said Shinchiro Kuroe, president and CEO of Advantest Corporation. "Across the organization we remain focused on delivering the highest value of service and support to our customers, and we are delighted that the strategies, people, processes and equipment that we've implemented to support the semiconductor industry are having tangible results. We are grateful to our customers for their recognition and continued confidence."
Advantest, a global provider of test solutions for SoC, logic and memory semiconductors, has long been the industry's only ATE provider to design and manufacture its own fully integrated suite of test-cell solutions -- comprised of testers, handlers, device interfaces, and software - assuring the industry's highest levels of integrity and compatibility.