Ratings reflect exceptional levels of global customer satisfaction with technical excellence, equipment performance, and service
SAN JOSE, Calif. – May 17, 2018 – Leading semiconductor test equipment supplier Advantest Corporation (TSE: 6857), has once again been named to VLSIresearch's coveted 10 BEST list, securing the company its 30th consecutive year as a top-rated semiconductor equipment supplier and remaining a 5-Star company. The survey, which received feedback from more than 94% of the chip market, rates equipment suppliers across fifteen categories based on three key factors: supplier performance, customer service, and product performance.
In the 2018 survey, Advantest surpassed its score from 2017, achieving an overall score of above 9.0 for the fifth year in a row, and recording personal best customer ratings in the areas of Recommended Supplier and Trust in Supplier. According to VLSIresearch, the world's leading semiconductor market-research firm, Advantest ranks high among THE BEST suppliers of test equipment in 2018, also achieving a top ranking as a 10 BEST large supplier of chip making equipment.
"For the past thirty years – every year since the inception of the survey – global customers have paid tribute to Advantest's ability to bring its customers superior products along with high quality service and support," commented Risto Puhakka, president of VLSIresearch. "Year-after-year the company has delivered on its promise of technological excellence and it remains clear that Advantest keeps their customers' successes central to their strategy. Congratulations on celebrating 30 years of recognition for outstanding customer satisfaction."
The VLSIresearch annual Customer Satisfaction Survey is the only publicly available opportunity since 1988 for customers to provide feedback for suppliers of: semiconductor equipment and subsystems. The 10 BEST, THE BEST, and RANKED 1st awards provide special recognition to suppliers that are rated highest by their customers. The five-star suppliers garnered the highest ratings from customers and performed exceptionally across all rating categories in customer service, supplier and equipment performance.
"Being named a 5-Star company and earning a top ranking in the VLSIresearch Customer Satisfaction Survey underscores Advantest's commitment to taking on our customers' business challenges as our own," said Yoshiaki Yoshida, president and CEO of Advantest Corporation. "For over six decades, customers have depended upon Advantest for reliable, cost-competitive test solutions that meet the needs of an ever-changing business environment. By enriching, expanding and integrating our test and measurement solutions throughout the value chain, we intend to continue to earn the trust and business of the world's leading chipmakers, and we thank them for their continued support."
Advantest, a global provider of test solutions for SoC, logic and memory semiconductors, has long been the industry's only ATE provider to design and manufacture its own fully integrated suite of test-cell solutions –– comprised of testers, handlers, device interfaces, and software – assuring the industry's highest levels of integrity and compatibility.
Note: All information supplied in this release is correct at the time of publication, but may be subject to change.